FAQs

HOW LONG DOES THE PROMOTION GO FOR?

Promotion starts 09:00am 03/10/2018 and final entries close at 05:00pm 17/10/2018 (“Promotional Period”). Promotion times are AEST and AEDT (as applicable in VIC).

HOW DO I PLAY AND WHAT EXTRA® PRODUCTS CAN I ENTER WITH?

During the promotional period, buy any Wrigley EXTRA® chewing gum product available for sale in any Woolworths supermarket or Woolworths Online Shop (excludes Woolworths Petrol). Please keep your receipt/s until Friday 14/12/2018 (14 days after the 2nd chance draw for an unclaimed prize).

Then head to www.wrigleyextra.com.au and complete the following fields to successfully enter:

  • Enter your details (First and last names, Email address, Australian residential address, Contact phone number, Male or Female)
  • Select ‘Yes’ or ‘No’ indicating if the Eligible Purchase was made at Woolworths
  • Upload purchase receipt
  • Agree to the checkboxes
    • NON-MANDATORY CHECKBOXES – Select ‘Yes’ or ‘No’ to confirm whether or not the product purchased from Woolworths was a marked EXTRA® product.
      • If ‘Yes’, entrants are to confirm if they’d like to also be entered into the EXTRA® Win Music Prizes Daily Promotion and then –
        • Input the unique code (found inside their specially marked Wrigley EXTRA® chewing gum product pack)
        • Agree to the EXTRA® Win Music Prizes Daily Promotion T&Cs and agree to the checkboxes.
      • If ‘No’, then entrants proceed as normal to complete their entry into the EXTRA® Win A Trip to L.A. & Attend Grammys® Woolworths Promotion.
  • Complete the security CAPTCHA
  • SUBMIT.

SHOULD I KEEP MY RECEIPT/S?

Yes! Please keep on hand all your purchase receipts that you used to enter during the Promotional Period. Hold on to them until Friday 14/12/2018 (14 days after the unclaimed prize draw date). If you are drawn as the provisional winner, we may need for you to resend another photo of your receipt related to your provisional winning entry, in case your original photo didn’t clearly show the required details. If you can’t resupply the receipt upon request, then we will not be able to validate your win, and nobody wants that to happen!

HOW MANY TIMES CAN I ENTER?

You can enter 1 time each day, and you must purchase a further EXTRA® chewing gum product for each entry (keep your purchase receipt/s used for all entries).

Entrants found to have submitted fraudulent entries including, without limitation, by way of multiple email addresses and/or IP addresses and/or multiple residence addresses of close similarity and/or multiple names of close similarity will be deemed invalid. Where a specially marked product was bought, only one (1) Unique Code per entry is allowed. The same Unique Code cannot be used more than once and unrecognised codes will be deemed invalid. Each entry must be submitted separately.

For more information, read our terms and conditions located here.

IF I AM A PROVISIONAL WINNER, HOW AM I VALIDATED AS A WINNER?

You are validated and confirmed as a winner in the instance that the receipt you uploaded for your provisional winning entry clearly shows the correct retailer logo, that the date of purchase was within the Promotional Period (i.e. is between the dates of 03/10/2018 and 17/10/2018 inclusive), and that there is a line item noting the purchase of one (1) EXTRA® product.

If any of this information is illegible, then you may need to re-email a copy of the receipt. So, please make sure you keep all receipt/s that you use to enter into this promotion, in case one of these entries is drawn as the provisional winning entry and you are asked to reshare it in order to validate the win.

WHERE ARE THE TERMS AND CONDITIONS?

You can find these here, or at the base of this page where it says: 'Terms & Conditions'.

HOW WILL I KNOW IF I HAVE WON?

The draw for the provisional winner will take place on Thursday 18/10/2018, at 11:00am AEDT. The lucky provisional winner will be emailed on Monday 22/10/2018 and have their name published at www.wrigleyextra.com.au. The provisional winner will only be confirmed as the winner upon verification of their entry.

CAN I WIN MORE THAN ONCE?

You can a maximum of once only. This is because there is just one winner for this promotion.

I SAW ANOTHER EXTRA® PROMOTION MENTIONED ON MY EXTRA® PRODUCT TO WIN MUSIC PRIZES DAILY, CAN I ENTER THAT PROMOTION AS WELL?

Yes, once you have submitted your entry into the EXTRA® Win A Trip to L.A. & Attend the Grammys® Woolworths Promotion, you’ll see an automated on-screen message confirming your successful entry. On that screen, there will be a link to enter the EXTRA® Win Music Prizes Daily Promotion which you can click on if you’d like. You will then be directed to enter this promotion – so long as you bought a specially marked EXTRA® product from Woolworths during this promotion’s specific promotional period. So, to successfully enter into this promotion, you must enter with your Unique Code between 09:00am on 04/09/18 and 05:00pm on 26/11/18 and have kept a photo of your product packaging (NB: Photo needs to be clearly taken outside of a retail environment in an outdoor setting showing the EXTRA® product packaging clearly open and displaying the promotional Unique Code which was used for entry.).

If you missed this link in the automated message you got after entering the EXTRA® Win A Trip to L.A. & Attend the Grammys® Woolworths Promotion – that’s no problem! Instead, you can simply visit wrigleyextra.com.au and click on the EXTRA® Win Music Prizes Daily Promotion banner. From here, you’ll need to enter your details and Unique Code, tick the mandatory checkboxes and agree to the terms and conditions of the promotion, as required, and you will be entered into this promotion as well!

For more details on the EXTRA® Win Music Prizes Daily Promotion, click here for the FAQs and click here for the terms and conditions.

MY RECEIPT HAS BEEN CROSS-CHECKED BY THE FULFILMENT TEAM AND I AM CONFIRMED AS THE WINNER, WHEN WILL I GET MY PRIZE?

Congratulations! After our fulfilment team have confirmed your valid win, you will then be introduced to the promotional travel partner who will arrange your trip including flights, accommodation and your itinerary.

WHAT IS CAPTCHA?

This is just a security measure intended to distinguish a human from machine input - we use it to make sure all entrants are genuine and not spam, automated or set up to enter multiple times. It’s in essence just another entry field, but it is slightly different in that it will be a small online visual perception task. It’s designed so that humans can pass it, but not computers.

IF THE PRIZE IS UNCLAIMED, WHEN IS THE 2ND CHANCE DRAW?

If the prize is unclaimed, then there will be a 2nd chance draw for this unclaimed prize on Friday 30/11/2018, at 11:00am AEDT. The winner (if one is required) will be emailed on Tuesday 04/12/2018 and their name will be uploaded to www.wrigleyextra.com.au.

WHAT IS INCLUDED AND NOT INCLUDED IN THE PRIZE?

Prize Inclusions:
A trip for 4x adults to Los Angeles, USA for The Grammys® (scheduled to take place in January 2019) valued at up to AU$27,436 depending on point of departure. The prize includes:

  • 4x return economy airfares from winner's nearest capital city to LAX;
  • 4 nights’ accommodation in a minimum 4star hotel (in either 2 twin share rooms or a 2-bedroom apartment);
  • Return airport to hotel transfers;
  • 4x tickets to Universal Studios in Hollywood (including return transfers from hotel to Universal Studios);
  • 4x tickets to Capitol Records Tour (including return transfers from hotel to Capitol Records);
  • 4x tickets to The Grammys® (bronze tickets) (including return transfers from hotel to The Grammys®);
  • 4x tickets to The Grammys® After Party; and
  • AUD $1,000 spending money for the winner.

Prize Exclusions:
Additional spending money, meals, taxes (excluding airline and airport taxes), insurance, passports, visas, vaccinations, transport to and from departure point, additional transfers, items of a personal nature, in-room charges and all other ancillary costs are not included.

WHEN WOULD THE WINNER HAVE TO REDEEM/USE THEIR PRIZE?

The prize must be taken to coincide with The Grammys® 2019 event in January 2019 and is subject to booking and flight availability. The winner and his/her companion/s must depart from and return to the same departure point and travel together.

Is there anyone I can contact about the promotion for any more questions?

You can contact the Mars Wrigley Consumer Care team on 1800 245 455 (Australia), or by clicking here.